Job Description:

The Propane Department Customer Service Representative provides quality service to our customers in a timely and professional manner. Tasks include but are not limited to answering phones, use of Microsoft Office Products, ability to multi-task and manage time efficiently.

Requirements:

• High school diploma/GED
• Reliable transportation
• 2+ years customer service experience in a fast-paced environment
• Must have filing and typing skills
• Microsoft Office Products
• Must be willing to work overtime and Saturdays as needed
• Sitting, bending, twisting

Responsibilities:

• Inbound & outbound calls
• Process customer orders and dispatch orders
• Apply customer payments via phone, internet or walk-in
• Collections
• Schedule service work through group calendar
• Mass mailings
• Attend job related workshops/training

Job Type:

Full-time

Salary:

$14.00 – $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years