(317) 398-6655

24/7 Emergency Services
Shelby County Co-op

Customer Service Representative

Job Description:

The Propane Department Customer Service Representative provides quality service to our customers in a timely and professional manner. Tasks include but are not limited to answering phones, use of Microsoft Office Products, ability to multi-task and manage time efficiently.

 

Requirements:

  • High school diploma/GED
  • Reliable transportation
  • 2+ years customer service experience in a fast-paced environment
  • Must have filing and typing skills
  • Microsoft Office Products
  • Must be willing to work overtime and Saturdays as needed
  • Sitting, bending, twisting

Responsibilities:

  • Inbound & outbound calls
  • Process customer orders and dispatch orders
  • Apply customer payments via phone, internet or walk-in
  • Collections
  • Schedule service work through group calendar
  • Mass mailings
  • Attend job related workshops/training

Job Type:

Full-time

 

Salary:

Starting at $16.00 per hour

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • 2 years